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FREQUENTLY ASKED QUESTIONS

To initiate a return or request a refund, please visit our website's "Returns and Refunds" page for detailed instructions and contact information. Follow the provided guidelines to ensure a smooth process.

To create an account, click on the user icon on our website's header menu. Follow the prompts to provide the required information, such as your name, email address, and password. Once completed, your account will be created.

If you've forgotten your username or password, you can click on the "Forgot Username" or "Forgot Password" link on the login page. Follow the instructions sent to your registered email address to reset your credentials.

To stay updated on Arz Organic news, subscribe to our newsletter on the website's homepage. You can also follow us on social media platforms for the latest updates.

To unsubscribe from our newsletter, click the "Unsubscribe" link at the bottom of any newsletter email you receive from us. Alternatively, you can manage your email preferences in your account settings.

Our estimated delivery times may vary based on your location and the chosen shipping method. You can find specific delivery timeframes during the checkout process or on our website's "Shipping and Delivery" page.

During the checkout process, you can enter your promotional code in the designated field before making your payment. The discount associated with the code will be applied to your order.

We offer various payment methods, including credit/debit cards, PayPal, and other secure online payment options. You can view the available payment methods during the checkout process.

To monitor your order, log in to your account and go to the "Order History" or "My Orders" section. There, you can track the status of your orders, view order details, and access tracking information if available.

You can reach our customer support team through the "Contact Us" page on our website, where you'll find contact information and a contact form. We're here to assist with any questions or concerns you may have.

The maximum quantity and order amount may vary depending on the product and location. Please refer to the product descriptions and your shopping cart for any quantity or amount restrictions.

To change or cancel your order, please contact our customer support team as soon as possible. Order modification or cancellation options may be available based on the order's status and our policies.

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