If you receive a damaged or incorrect product, please contact our customer support within 7 days of receiving your order. To initiate the return and refund process, you will need to share pictures of the product and your order number via email or WhatsApp. Please ensure the product remains unused and is returned in its original packaging.
Currently, the account creation feature on our website is temporarily disabled. However, there is no need to worry! You can easily and quickly place your order using our ‘Guest Checkout’ feature without needing to create an account.
Since the account creation system is currently disabled, you do not need a username or password to place an order. If you are a returning customer and cannot access your previous account, simply use the ‘Guest Checkout’ option to complete your new purchase smoothly.
To stay updated on our latest products, exclusive offers, and beauty news, you can subscribe to our newsletter by entering your email address at the bottom (footer) of our website. You can also stay connected by following us on our social media pages (Facebook and Instagram).
If you no longer wish to receive our emails, you can unsubscribe at any time. Simply scroll to the very bottom of any promotional email you receive from us and click the ‘Unsubscribe’ link to instantly cancel your subscription.
We strive to deliver your orders as quickly as possible. Standard delivery typically takes 3 to 5 working days. Please note that delivery times may be slightly extended during major sales events or public holidays.
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